Privacy Policy
Last updated: February 21, 2026
What We Collect
We collect information you provide directly when you:
• Create an account
• Subscribe to our services
• Submit design requests
• Communicate with us
This may include:
• Name
• Email address
• Company name
• Job title
• Project materials and design assets
• Communication history
We also collect limited technical data such as IP address, browser type, device information, and usage analytics to improve our platform.
How We Use Data
We use your information to:
• Provide and deliver subscription-based design services
• Process payments
• Communicate about projects and service updates
• Improve platform performance and user experience
• Maintain security and prevent fraud
We may use aggregated and anonymized data for business analytics and service improvement.
Payment Processing
All payments are processed securely through Stripe. We do not store full credit card numbers or sensitive payment credentials on our servers.
Stripe acts as an independent payment processor and handles payment data according to its own privacy policy and security standards.
Cookies & Analytics
We use cookies and similar technologies to:
• Maintain login sessions
• Improve user experience
• Analyze site traffic and usage
You may manage or disable cookies through your browser settings. Disabling cookies may affect certain platform functionality.
Data Sharing
We do not sell personal information.
We may share data with trusted service providers who assist in operating our business, including:
• Payment processing (Stripe)
• Hosting providers
• Analytics tools
• Communication platforms
These vendors are contractually obligated to safeguard your information and use it only for authorized purposes.
Data Retention
We retain personal data:
• For the duration of your active subscription
• As required for legal or accounting purposes
• As necessary to resolve disputes or enforce agreements
Upon account closure, we may delete or anonymize your data, except where retention is legally required.
Your Rights
Depending on your jurisdiction, you may have the right to:
• Access your personal data
• Request corrections
• Request deletion
• Object to certain processing activities
To exercise your rights, contact us at the email below.
Security
We implement commercially reasonable safeguards including:
• Encryption in transit (HTTPS)
• Secure authentication controls
• Access limitations
• Regular system monitoring
No system can be guaranteed 100% secure, but we take reasonable measures to protect your data.
Client Content & Confidential Materials
Design files, project materials, and proprietary information shared with us remain confidential and are used solely for the purpose of delivering subscribed services.
We do not publicly display client work without permission unless explicitly agreed otherwise.
International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
By using our services, you consent to such transfers.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or your data, please contact us at hello@produxstudio.com.